Your team and their access
Give each person on your team their own sign-in to your Von Payments dashboard, with only the access their work needs. Never share one sign-in between people.
For a system, script or AI agent, use an API key instead of a person's sign-in: a restricted key can do only what you choose.
Roles
| Role | What it can do |
|---|---|
| Admin | Full access, including managing the team. The person the business was opened for is its admin. |
| Developer | Everything a Member can do, and create, rotate and revoke API keys and manage webhooks. |
| Member | Standard access to everyday account actions. |
Invite a teammate
Only an admin can invite.
- In the dashboard menu, under Platform, open Team.
- Press Invite.
- Enter their Email and choose a Role: Developer or Member.
- If your business uses Subscriptions, choose their Subscriptions access.
- Press Send Invitation.
They get an email with an Accept Invitation link. The link expires in 7 days. They must sign in with the email address you invited.
- To send it again, invite the same email again. The earlier link then stops working.
- To cancel an invitation, press the bin icon on its Pending row.
Change someone's role
On the Team page, choose a new role for the person: Developer or Member.
Turn access off, or remove someone
| Action | What happens |
|---|---|
| Disable | They lose access to this business and are signed out everywhere. Their role and Subscriptions access are kept, and you can Turn back on at any time. Use it for someone on leave, or while you check something. |
| Remove (bin icon) | They are removed from the team and signed out on every device. Use it for someone who has left. |
Subscriptions access
When Subscriptions is switched on, each person also has a Subscriptions access level, separate from their role:
| Level | What it allows |
|---|---|
| No Subscriptions access | They cannot use Subscriptions. |
| Subscriptions agent | They can use Subscriptions, but not its settings. |
| Subscriptions admin | Also Subscriptions › Settings: retry rules, billing time zone, renewal routing, the Manage button, your websites, customer emails and staff. |
A team admin is always a Subscriptions admin, and only a team admin can change the customer support contact. A Subscriptions admin can also add or disable agents under Subscriptions › Settings › Staff.